Unable to make store Purchase?

[4Pool]

Hi my IGN: 4Pool

I was trying to make a purchase from the store recently and was told I was unable to make a purchase. Any idea why and how can I fix this? Thank you

 

[yanyann_]

Hi, I'll see if an admin can get that fixed for you

 

[jheda]

I'm having this same problem now, should I report this somewhere? Thanks!

 

[John]

Hi jheda,

What's your in game name? If you post here I'll make a note for an admin to look into the matter for you if it isn't already resolved

 

[jheda]

Hi, thanks John my in-game name is Jheda. At the moment, undiscolsedhost on the discord has been working with me there, so the admin team may already be aware!

 

[John]

Ah cool, glad to hear it!

 

[DeadmanEM]

Hello, my game name is DeadmanEM and I was trying to buy a rank but it says not allowed to make purchases. Can someone help me solve this problem.

 

[John]

I've made a note for an admin to look at your issue, hopefully it'll be resolved soon

 

[undisclosedhost]

Hello, my game name is DeadmanEM and I was trying to buy a rank but it says not allowed to make purchases. Can someone help me solve this problem.

Hi,

You should be able to make a purchase now. If not, let me know via private message on here.

Thanks.

 

[DeadmanEM]

Hi,

You should be able to make a purchase now. If not, let me know via private message on here.

Thanks.

I am still not able to, everything is still showing unable to purchase.

 

[undisclosedhost]

I am still not able to, everything is still showing unable to purchase.

Hi,

I’ll speak to the person who deals with the store. If you’re on discord, send me a message on there if you can. If not, post some screenshots here of what you're seeing when you try to buy something.

https://discord.gg/ejDuyNH

Thanks.